Area Hub Manager
Công ty TNHH Lazada Express Vietnam
Mô Tả Công Việc
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Yêu Cầu Công Việc
- Play a significant role in long-term planning, including an initiative geared towards operational excellence.
- Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume within his/her area.
- Planning on satellite expansion when volume reached the justified level.
- Regular meetings with Senior Hub Manager, VP Ops around fiscal planning.
- Monitor & update hub operational performance in terms of its service, cost, productivity & efficiency.
- Establish & keeping track daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
- Organization of fiscal documents.
- Analyze issues & work closely with country team for corrective & preventive solutions.
- Handling customer’s complaint/feedback & excellent trouble shooting skills.
- Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
- Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
- Monitor & ensure full compliance of hub operational policies & processes.
- Responsible for both manpower sourcing & hub assets
To ensure Hub is in conducive working environment and all Health & Safety requirement are in place.
- Management of HUB budget in coordination with Senior Manager & VP Ops.
- Oversee overall financial management, planning, systems and controls.
- Development of individual program budgets (Training Program)
- Disbursement of cheque/payment for agency (Sub-contractor) & ICs expenses.
- To manage several hubs within the identified areas.
- Supervise and coach Hub Managers
Tên người liên hệ:
Qui mô công ty: 500+