Manager, DOP/OTC/DO Operations
Công ty TNHH Lazada Express Vietnam
Mô Tả Công Việc
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Yêu Cầu Công Việc
- Manage the daily activities and performance of route drivers.
- Ensure completion of daily routes, and ensure that all productivity goals are met or exceeded.
- Hire, train and manage route supervisors for the effective oversight and management of routes on a day-to-day basis.
- Install support capacity to ensure route effectiveness in route management.
- Monitor the partnership programs, closely work with partners to align the agreed workflow to
Lazada processes and systems. Get the best deal in terms and conditions with partners and
maintain the strong working relationship.
- Manage overall performance through initiating KPIs and providing measurement of ‘effectivenessand efficiency’, timeline and forecast/prediction dashboard relating to on-going / planning
projects on a regular basis.
- Conduct investigations for accidents and property damage claims.
- Maintain a positive work atmosphere by performing and communicating in a manner that promotes good relationships with employees, co-workers, and management.
- Oversee personnel needs of the line of business to ensure an adequately trained workforce to meet collection requirements is maintained.
- Align with PSC and Vendor Management to improve the effective operations of merchants in their fulfilment responsibilities.
- Other duties as assigned by direct manager.
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