Specialist, DOP Ops Management
Công ty TNHH Lazada Express Vietnam
Mô Tả Công Việc
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Yêu Cầu Công Việc
- Supervises day-to-day pickup operation, complete 100% of pickup assigned to DOP daily, packages picked up are free from damage, complete handover of packages to sortation and reconciliation done with the team leader by end of the day, as assigned.
- Monitors work to ensure efficient and effective operations. Observes operational practices and enforces safety policies and procedures. Makes recommendations for process improvement, including changes in working conditions and use of equipment to increase efficiency of operations.
- Take care overall performance through initiating KPIs and providing measurement of ‘effectiveness
- Generates and analyses operational reports
- Investigates and resolves inquiries and complaints related to pick up operations promptly & timely.
- Other tasks assigned by direct manager.
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